Q: I renewed my license but have not received it.
A: License release will take place once accounts have been manually reviewed for accuracy and security, this is a tedious project we appreciate your patience. We will update our printing schedule once licenses have been released.
Q: How am I receiving my license this year?
A: Personal licenses will be mailed upon approval and salon licenses will be emailed for owners to print and post. We will update our printing schedule once licenses have been released.
Q: When was my registration code emailed to process my renewal:
A: Registration codes were initially emailed June 15 – June 24th
Q: It says my email is invalid, why?
A: You must create an account in order to renew. Old credentials do not work. Please create an account with your email address and a password of your choice Please do not copy and paste this information into the system, type it,
Q: Where do I find the option to renew?
A: Once you have created an account and logged in to the right of your name and valid license you will see an ellipsis (3 dots) this menus will give available options, click renewal, and complete the required renewal application to renew/reinstate your license.
Q: What license do I renew first?
A: Please renew personal license first, then instructors, then facilities as needed.
Q: How do I link my salon license to my personal account?
A: Log back into your personal account, click on the blue link “Don't see your license? Click here to search for it." Enter the salon license # and registration code # sent to you in June by the board. (This code is different from the email verification code.) Link the account, click on the three little dots to renew.
Q: I don't have my registration code
A: Email kbc@ky.gov you must provide: FULL NAME or SALON NAME, LAST 4 SS# AND LICENSE #
Q: Where do I get a passport photo from?
A: Create a passport photo using your cell phone. You may download an app or create a passport photo style picture using your camera. 
Example of Passport Photo Style.png
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